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Refund policy


This is an information that is also provided pursuant to Article 13 of Legislative Decree No. 196/2003 of the Code in subject of personal data protection to those who interact with the Web services of Enoteca del Ponte , accessible electronically from the address: https: //www.enotecadelponte .it corresponding to the home page of the official site of Enoteca del Ponte .

The information is provided only for the site https: // www. enotecadelponte.it owned by Enoteca del Ponte and not for other websites that may be consulted by the user through links.

< p> The information is also based on Recommendation no. 2/2001 that the European authorities for the protection of personal data, gathered in the Group established by Article 29 of the European Directive N ° 95/46 / EC, adopted on May 17, 2001 to identify some minimum requirements for data collection personal online, and, in particular, the methods, timing and nature of the information that the data controllers must provide to users when they connect to web pages, regardless of the purpose of the connection.


Following consultation of this site, data relating to identified or identifiable persons may be processed. The data controller is Enoteca del Ponte based in Via Garibaldi, 153 - Fraz. Gallo - 12060 Grinzane Cavour (Cn) VAT number 00005750047. The person in charge of the treatment is Enoteca del Ponte in the person of the Legal Representative.


The treatments connected to the Web services of this site take place at the aforementioned headquarters of the owner and are only handled by technical personnel in charge of processing, or by any persons in charge of occasional maintenance operations. No data deriving from the web service is communicated or disseminated. The personal data provided by users who submit requests to send information material (such as newsletters, etc.) are used only to perform the service or provision requested.


Navigation data

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified interested parties, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the URI (Uniform Resource Identifier) ​​addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user's IT environment. p>

These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site only at the request of the supervisory bodies in charge.

Data provided voluntarily by the user

The optional, explicit and voluntary sending of e-mails to the addresses indicated on this site entails the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other personal data included in the message.


Use of cookies span>

The site may use web tracking systems, such as cookies or javascript code: these are computer records of information transmitted by a web server to the user's computer for the future identification of this computer to the time of future visits to the same website. These tools help to facilitate the analysis of web traffic, allow the correct operation of the Site and allow web applications to send information to individual users.

Cookies are used to improve the user's overall navigation. . In particular:

  • allow you to navigate efficiently from one page of the website to another
  • stored